Terms & Conditions

1. Acceptance of Terms

By registering as a Retailer, Distributor, Master Distributor, or API Partner on Pikel Point Solution, you agree to abide by these Terms and Conditions. This agreement applies to all B2B transactions, including Mobile Recharge, DTH Recharge, and BBPS Bill Payments.

2. Account Eligibility & KYC

• Services are available only to legally registered businesses, sole proprietors, and authorized agents.
• Complete KYC verification (PAN, Aadhaar, Business Proof) is mandatory before account activation.
• You are solely responsible for maintaining the confidentiality of your login credentials, MPIN, and API keys.

3. Service Usage & Operator Rules

• Recharges & BBPS: All transaction requests submitted through our Web Portal, Mobile App, or API will be processed via operator channels.
• Transaction Finality: Once a recharge or bill payment is confirmed successful by the operator/BBPS network, it cannot be canceled or modified.
• Correct Information: Users are responsible for entering correct consumer numbers, mobile numbers, operator names, and payment amounts.

4. Wallet Top-Up & Balance

• Wallet balances are non-transferable to bank accounts unless specified under agreement.
• Wallet top-ups via UPI, NetBanking, or Virtual Accounts are subject to banking clearance times.

5. Prohibited Activities

Users must not engage in fraudulent transactions, system abuse, reverse engineering, or unauthorized API access. Accounts violating safety standards will be terminated immediately without prior notice.