Privacy Policy

1. Introduction

Welcome to Pikel Point Solution. We are committed to protecting your privacy and ensuring your business data remains safe. This Privacy Policy outlines how we collect, use, and protect your information when you use our B2B FinTech services, including Utility Bill Payments (BBPS), Mobile/DTH Recharges, and API integrations.

2. Information We Collect

To provide smooth B2B operations and regulatory compliance, we collect:

• Business Information: Company name, GST number, PAN, business address, and KYC details of authorized representatives.
• Contact Details: Email address, phone number, and contact person name.
• Transaction Data: Details of recharges, bill payments, wallet loading, IP addresses, transaction timestamps, and device logs.
• Technical Data: API request/response logs, browser type, and location data.

3. How We Use Your Information

We use your data for the following business purposes:

• Processing recharge requests, BBPS bill payments, and financial settlement.
• Performing KYC verification and compliance checks as per applicable Indian laws.
• Preventing fraud, unauthorized transactions, and security threats.
• Providing customer support and transaction reconciliations.

4. Data Sharing and Third Parties

We do not sell your data. We share information only with trusted partners required to execute transactions:

• BBPS NPCI Network & Banks: To route and clear bill payment transactions.
• Telecom Operators & Aggregators: To process mobile/DTH recharges.
• Regulatory Authorities: When required by legal obligations, law enforcement, or financial regulators.

5. Data Security

We implement strict bank-grade security protocols, including SSL encryption, API token authentication, and regular system audits to safeguard your business transactions and financial data.